Write to us
office@selecta-lab.comTell us your iPhone model, your iOS version and what happened. Please do not send your health entries: we do not need them and cannot see them.
Restore a purchase
Open Health Diary, go to Settings and tap “Restore purchases”. Use the same Apple ID you subscribed with.
Manage or cancel Premium
Subscriptions are managed in your App Store account settings. Deleting the app does not cancel Premium. Refunds are handled by Apple.
Export or delete your data
In Settings, “Export CSV” saves your data as a file. “Clear all data” deletes everything on your iPhone. Your diary is stored only on your iPhone, so we cannot recover it for you.
Apple Health
Health Diary only reads sleep, steps, heart rate and weight, and only if you allow it. You can change access at any time in the Health app or in iOS Settings.
Reminders do not show up
Reminders are scheduled on your iPhone. Check iOS Settings, Notifications, Health Diary, and your Focus settings. Turn the reminder off and on again in the app to schedule it afresh.
Face ID lock
Turn “Face ID lock” on or off in Settings. If Face ID does not recognise you, the app asks for your iPhone passcode.
In a crisis?
Health Diary cannot respond to emergencies. If you are in crisis or in danger, call your local emergency number now. In the US you can call or text 988 (the 988 Suicide & Crisis Lifeline) at any time. In the app, Settings, “Help now” opens the call or the text message for you.